T03FC

Speaker:                       Joel Berg, DDS, MS

This course will provide the attendee with the most up-to-date information regarding emerging technologies to manage caries in your practice, also in non-restorative ways. Dental caries, the most prevalent disease in humans, affects 97 per cent of the population in their lifetime. Yet, dental professionals are still primarily using old technologies to diagnose dental caries lesions and are treating them with mostly older techniques. This course will review the science behind caries management developments and will provide specific methods to deploy the newest methods in practice for children. You will bring a lot of pearls to your practice right after attending this course.

Learning Objectives:

·       List currently available caries detection devices

·       Describe new technologies and how they will detect caries at a very early stage

·       Describe methods of risk assessment for dental caries

Course Code:                T03FC

Time:                            10:00 am – 12:30 pm Continuous 2:30 – 5:00 pm

Type:                            Lecture     

Audience:                     Dentist, Dental Hygienist, Dental Assistant, Office Personnel, Dental Technologist, Denturist

RCDSO QA Program:      Category 2 (6 CE Points)

Fee:                              Ticketed Free

This is a full-day continuous course, and you must attend the morning and afternoon course to receive the full six credits. NO COURSE CREDITS will be provided for attending a half day for a full-day course.

Dr. Joel Berg is former Dean of the University of Washington School of Dentistry and Past-president of the American Academy of Pediatric Dentistry, as well as Past-president of the American Academy of Esthetic Dentistry. His research interests include medical management of dental caries and related technologies. Dr. Berg is a thought leader and speaker regarding marketplace changes in the dental profession.

T04FL

Speaker:                       Paul Pelletier, LLB, PMP, CAPS

Dental schools don’t spend time teaching you how to effectively manage practice-related patient risks. Join a corporate lawyer who trains dental professionals to learn about practical, low-cost and easy-to-implement processes, best practices and strategies to protect their practice from patient complaints and conflicts. This course helps dentists and office managers prevent costly patient complaint and conflict risks. Learn how to be more proactive using forms, notices, policies, staff training and conflict- management practices to prevent practice nightmares. Develop strategies for patient risk management, including patient termination.

Learning Objectives:

·       Introduce and examine the concept of dental practice patient risk management

·       Outline the range of common patient risks that require management in dental practice and provide best practice recommendations for managing patient risks

·       Develope your patient-management processes to ensure consistency, clarity and proper documentation, so you avoid common problems and have evidence ready if you are subject to a complaint

Course Code:                T04FL

Time:                            10:00 am – 12:30 pm

Type:                            Lecture     

Audience:                     Dentist, Dental Hygienist, Dental Assistant, Office Personnel, Dental Technologist, Denturist

RCDSO QA Program:     Category 3 (3 CE Points)

Fee:                              Ticketed Free

Paul Pelletier is a corporate lawyer, author and professional speaker, specializing in workplace respect, diversity/inclusion, leadership and conflict management. His passion is helping build respectful and inclusive dental practices, where patients and staff thrive. Using his skills and experiences as a lawyer, manager and diversity/inclusion leader, Mr. Pelletier delivers practical, usable and impactful tools to help every dental professional succeed.

T01FL

Speaker: Jennifer Turner, RDH, BSc

Discover untapped potential in your practice by mastering key metrics, implementing growth systems and cultivating an appreciated dream team. Unleash growth with strategic understanding and an empowered, valued team.

Learning Objectives:

⦁ Refine skills for fostering patient loyalty, ensuring sustained and meaningful connections with existing patients

⦁ You will learn the about the untapped potential in your practice, empowering attendees to optimize growth opportunities

⦁ Cultivate motivated, high-performance teams for pivotal roles in practice success and sustainable growth

Course Code: T01FL

Time: 10:00 am – 12:30 pm

Type: Lecture

Audience: Dentist, Dental Hygienist, Dental Assistant, Office Personnel

RCDSO QA Program: Category 3 (3 CE Points)

Fee: Ticketed Free

Jennifer Turner’s journey is nothing short of remarkable. She is a double recipient of the esteemed North American “Educator of the Year” award from Dr. Bicuspid and was named one of the “10 Most Influential Healthcare Leaders to Watch in 2022.” Ms. Turner is the CEO of Hygiene Headquarters Inc. She held leadership roles at 123Dentist, dentalcorp, the College of Dental Hygienists of Ontario and the Canadian Dental Hygienists Association.

T02FL

Speaker:                       Jennifer Turner, RDH, BSc

Embark on a transformative exploration of dental hygiene team dynamics. Dive into strengths, areas for improvement and strategic solutions for enhanced clarity and consistency. Active self-evaluation is key for continual team improvement. Unravel the nuances of systems, structure, scorecards, guidelines, accountability and incentives. Gain insights to optimize the dental hygienists’ working experience, ensuring seamless integration for enhanced productivity and a harmonious practice. Join a dialogue that transforms challenges into growth opportunities for dental hygiene teams.

Learning Objectives:

·       Establish uniform practices in dental hygiene through strategic standardization methods, templates and checklists for team consistency

·       Develop skills in strategic instrument planning for effective utilization in dental hygiene over the next 12 months

·       Guide participants to enhance unity within dental hygiene teams, providing solutions for clarity and consistency

Course Code:                T02FL

Time:                            2:30 –5:00 pm

Type:                            Lecture     

Audience:                     Dentist, Dental Hygienist, Dental Assistant, Office Personnel

RCDSO QA Program:      Category 3 (3 CE Points)

Fee:                              Ticketed Free

Jennifer Turner’s journey is nothing short of remarkable. She is a double recipient of the esteemed North American “Educator of the Year” award from Dr. Bicuspid and was named one of the “10 Most Influential Healthcare Leaders to Watch in 2022.” Ms. Turner is the CEO of Hygiene Headquarters Inc. She held leadership roles at 123Dentist, dentalcorp, the College of Dental Hygienists of Ontario and Canadian Dental Hygienists Association.