Dental Practice HR Risk Management 101: Best Practices for Staff Recruitment, Conflicts, Performance Management and Termination

Paul Pelletier, LLB, PMP, CAPS

Dental schools don’t teach you how to effectively manage the human resources risks that can make or break the success of your practice. Join a corporate lawyer who trains dental professionals to learn about practical, low-cost and easy to implement processes, best practices and strategies to successfully risk manage HR issues. This course helps dentists and dental office managers prevent time-consuming, costly and hard-to-manage hiring, performance management, termination and staff complaint risks. Participants will learn how to be more proactive and use forms, policies, contracts and conflict- management practices to prevent common dental practice nightmares. They will develop tools and skills that help them succeed as risk-management leaders.

Learning Objectives:

·       Introduce and examine the concept of dental practice HR risk management and outline the range of common HR risks that are preventable in dental practice

·       How to improve your HR processes and management practices, including for hiring, performance management and terminating staff

·       Provide best practice recommendations for managing HR risks, including conflict- management skill improvement

Course Code:                T05FL

Time:                            2:30 – 5:00 pm

Type:                            Lecture     

Audience:                     Dentist, Dental Hygienist, Dental Assistant, Office Personnel,

                                    Dental Technologist, Denturist

RCDSO QA Program:      Category 3 (3 CE Points)

Fee:                              Ticketed Free

Paul Pelletier is a corporate lawyer, author and professional speaker specializing in workplace respect, diversity/inclusion, leadership and conflict management. His passion is helping build respectful and inclusive dental practices, where patients and staff thrive. Using his skills and experiences as a lawyer, manager and diversity/inclusion leader, Mr. Pelletier delivers practical, usable and impactful tools to help every dental professional succeed.